Sales Representative

PAPMALL was founded in June 2019 as an international e-commerce platform that not only provides online shoppers a simple, secure, and enjoyable online shopping experience, but also plays as a solution for global vendors to optimize sales revenue.

With PAPmall, you will have a trusted destination not only to build an online store but also a place where you can connect with your customers. The most important thing as a seller is to find potential customers, and that’s why you need PAPmall. We’re working non-stop to always improve our services to add value for our customers. Being a PAPmall seller, you will take part in offering the customers with better selection, better prices, and a high-end customer experience.

When you join PAPmall, you are joining a firm that will invest in your professional development. As a Sales Representative, you will receive training and coaching on how to better:

• Present, promote and sell products/services using solid arguments to existing and new customers.
  
• Perform requirements analysis to meet their needs.
  
• Establish, develop and maintain positive business and customer relationships.
  
• Reach out to customer leads through call, email, and other channels.
  
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
  
• Achieve agreed upon sales targets and outcomes within schedule.
  
• Coordinate sales efforts with team members and other departments.
  
• Analyze the territory/market’s potential, and track sales and status reports.
  
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
  
• Keep abreast of best practices and promotional trends.
  
• Continuously improve through feedback.
  
• Report weekly/monthly sales to the Sales Manager.
  

PAPmall believes in strengths-based development and coaching, and you’ll receive frequent mentoring from colleagues. This will include a senior colleague from your office or practice who will help you grow and achieve your goals. Additionally, you will have a professional development manager who manages staff to help you shape your career.

• An associate’s or bachelor's degree in business administration or similar preferred.
  
• Previous experience in sales administration, or a similar role.
  
• Exceptional interpersonal and customer service skills.
  
• Advanced knowledge of administrative recordkeeping.
  
• Familiarity with sales reports and sales records.
  
• Proficiency with word processing and spreadsheet software.
  
• Excellent English writing and verbal communication skills.
  

• Competitive salary based on ability.
  
• 13th-month salary according to state regulations.
  
• Tet bonus according to seniority and capacity.
  
• Bonus 10% salary on holidays in the year (30/4, 2/9, 1/1).
  
• Allowance according to labor law (International Children's Day, New Year, Mid-Autumn Festival, Wedding, Maternity).
  
• Bonus by project depending on business situation and revenue (if any).
  
• Organize monthly birthdays for employees.
  
• Health insurance, social insurance.
  
• Young, friendly, and creative working environment.
  
• Support professional and technical training during the probationary period.
  
• Have time to learn new requirements of the profession.
  
• Participate in e-commerce projects in many different fields.
  
• Have the opportunity to explore new IT infrastructure, and learn more about Digital Marketing.